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    What do I do if I forgot my password?

    You can reset your password on the Log In page by clicking on the Forgot password link

    If the email address you entered is in our records, we'll email a link to reset your password to that address. Go to the email account you provided, and follow the instructions in the email message.

    Note:

    • If you tried resetting your password multiple times, follow the instructions on the latest email.
    • If you get locked out after multiple failed attempts to log in, you will also get an email with instructions to reset your password.
    • If you still have problems resetting your password, please contact our support team.
    Can I get a wholesale account?

    We are always looking to partner with likeminded wholesalers who share our passion and commitment. If you would like to know more about our wholesale offering, please review our Wholesale Terms and Conditions and fill in our Wholesale Application form and we will get back to you.

    Can I buy Gulbarn Tea in bulk?

    Gulbarn Tea is sold in 10g bags all year round. A special request for a bulk125g bag can be made to shop@elp.org.au

    Where else can I buy products?

    If you would like to buy from one of our retail partners you search our stockist list. Please call ahead as not all products are stocked.

    I want to support Enterprise Learning Projects / an enterprise you represent?

    You can further support by making a donation to your chosen enterprise via the donation link on each of the brand pages. If you would like to contribute your time or services please get in touch with us via the contact us form and leave a message.

    Can a gift card be used more than once?

    Yes, provided there is still a balance remaining on the card.

    Can more than one gift card be used towards a purchase?

    Yes.

    How do I check the balance of gift card?

    You can check the balance through the link provided in the purchase email. Otherwise, you can email our support team shop@elp.org.au and we can check it for you.